What's new in DoorstepHQ

You can now control whether your public booking page is live, hidden, or sent to another web address. Find this in your website controls.

The option to archive a client is now easier to find in the client details view.

The add-service form now includes a description field, so you don't have to go back and edit after saving.

Date and time pickers were getting cut off on iPhones in several places. They now display correctly.

Price options were sometimes not showing up after you saved them. This is now fixed.

Team members who already have a DoorstepHQ account can now accept an invite by signing in, instead of getting stuck on the sign-up screen.

Team members you've added can now sign in and use the dashboard. Before, they could be invited but couldn't fully use the app.

A new How-to library is available from the help icon in the header. It has step-by-step tours for key parts of the app, and you can start any tour from your dashboard whenever you need a refresher.

Your booking page now shows clients how long the job should take, so they know what to plan for.

Each price option can now have its own job length. Your calendar blocks the right amount of time based on what the client picks.

You can now add your own questions to the booking form, like gate codes, pet info, or parking notes. Answers save to the client and carry over when you turn a booking into a Quote or invoice.

You can now organize your price list into named groups, like "Lawn Care" and "Cleanup", so clients find what they need faster. Set up sections in your Services settings.

You can now add several price options to a single service, like a small car vs. an SUV, or a studio vs. a large home. Clients pick their option when booking, and the right price is applied automatically.

Archived clients are now easier to find in your client list. Look for the option to view archived clients whenever you need to pull up a past client's info.

Tapping "Save & Record Payment" on a job now opens the payment screen like it should. The button was leading nowhere — that's fixed.

Archiving a client is now easier to find. Look for the option on any client's profile when you need to tuck away someone you're no longer working with.

You can now schedule a recurring job on a pattern like "the first Thursday of every month" — great for clients who want a set day each month. You can also turn any existing booking into a recurring job without starting over.

When you contact DoorstepHQ support, you now get a ticket number and can follow the whole conversation in one place, including replies by email. Your Inbox now lives inside Support.

After finishing a job, you can now send your client a summary of what was done. Find it on the job detail screen.

You can now build a library of discounts to reuse, or add a one-off discount to any quote or invoice. Look for the Discounts tab in Account settings.

You can now attach photos to your quotes and invoices, with a caption on each one. Clients booking through your page can also upload photos to show you what they need done.

You can now list optional add-ons on a quote so clients pick the extras they want. Accepted add-ons roll into the total automatically.

You can now add a short description to any service. It shows up on quotes, invoices, your booking page, and your website — an easy way to sell a little more with no extra work.

New booking requests and leads now show at the top of your dashboard so you never miss them. Tap one to go straight to the request.

After a client approved a quote with add-ons, the old total sometimes showed next to the accepted items. Now you'll always see the correct total.

You can now build checklists for your services — with sections, per-item photos, and notes. Set a default checklist for each service so it's ready every time.

Some operators who connected Helcim weren't seeing it show as fully set up. That's fixed — your payments connection will correctly show as active.

When a client emails you back, a Reply button now appears right on that message in your timeline. No more hunting for where to respond.

If something looks off before you send a message to a client — like a missing phone number or email — you'll now see a clear heads-up so you can fix it first.

After finishing a job, you can send your client a summary of exactly what was done. Find it on the job when you're ready to wrap up.

Starting in August, you'll get a short monthly email with your own numbers — revenue, invoices sent, bookings, and new clients from the month before.

Tapping a link in one of our emails while logged out used to dump you on the dashboard after sign-in. Now you land on the exact page the link pointed to.

Winston (the chat helper) now knows exactly what's on every page of the app and checks your account's live setup before answering — fewer wrong turns, more "it's right there" answers. You can also thumbs-up or thumbs-down his replies now.

The buy-minutes button on the billing page was broken for a stretch — it's fixed, and packages never expire.

Save a client's card on their profile and charge it with one tap when an invoice is due. Recurring jobs can charge automatically — no more chasing payment for weekly visits.

Some clients want paper. You can now mail an invoice as a real printed letter right from the invoice page — buy mail credits in the app and we handle printing and postage.

Addresses the map can't find no longer break your route. You'll see clear indicators and can drop a pin manually so every stop shows up.

When you cancel a recurring job, the next two weeks of visits stay visible so you can change your mind — only the far-future ones are removed.

You can now accept credit cards, debit cards, and ACH bank transfers through DoorstepHQ Payments. Connect from Account → Payments — invoices get a "Pay by card or ACH" button your clients can tap from their phone.

Give each service a default duration and new bookings pre-fill it — less typing every time you schedule.

On the Phone add-on, block any number from calls, texts, and voicemail with one tap — they never ring your phone again.

Save the messages you send over and over as templates, or chain them into sequences that go out automatically over days or weeks — great for lead follow-up.

The dashboard navigation was redesigned — a slide-out menu on your phone and a persistent sidebar on desktop, so everything is reachable in one tap.

Already have a website? Paste one snippet and visitors can request work from you there — leads flow straight into DoorstepHQ. Color-matchable to your site.

Add a spouse, a billing contact, or a site foreman to any client, each with their own phones and emails. Pick exactly which number or address a message goes to.

Create teams like Red Crew and Blue Crew, assign bookings to a team, and filter your daily schedule by crew — built for operators running more than one truck.

A new dashboard panel shows any quote, invoice, or reminder that couldn’t be delivered and why — with a one-tap fix. No more silent failures.

Sent a quote and heard nothing back? DoorstepHQ can check in with the client automatically on a schedule you pick — a soft nudge, never a hard sell.

The Phone add-on gives you a dedicated business number with call forwarding to your cell, voicemail transcription, and two-way texting with clients — all from a Phone hub on your dashboard. Your personal number stays private.

Clock in and out (with breaks) right from the app, see everyone’s hours on the Timesheets page, and get payroll totals in Reports when hourly rates are set.